About TEN
India's tech-enabled emergency medical logistics network
Right Ambulance · Right Place · Right Time
Why we exist
In an emergency, most Indian families lose time to the wrong problem: finding a number, finding a vehicle, and finding out too late that the vehicle carried none of the equipment the patient needed. TEN was built to remove that gap — one number, clinical triage on the first call, and the nearest certified unit that actually matches the level of care required.
We coordinate a vetted network of road, rail and air providers rather than pretending to own every asset in every city. That is what lets us dispatch the nearest available unit in our live cities while still planning a ventilated bed-to-bed evacuation across the country.
The standards we hold ourselves to
Clinical governance
Protocols reviewed by practising emergency physicians; every crew works to a documented scope of practice.
Equipment discipline
A logged pre-departure check on oxygen, monitoring, airway and drugs before any unit leaves.
Operator vetting
Partner operators are audited on vehicle condition, crew credentials and response history before joining the network.
Honest ETAs
We publish a response target and tell you the real ETA — we do not quote numbers we cannot meet.
Data care
Case details are used to run the transfer and nothing else. We never ask for identity documents over chat.
Language access
Coordination available in 11 Indian languages so families are never handled in a language they do not speak.
Company information
- Company
- TenMed Network
- Date of establishment
- Established in 2023
- Operational since
- 2023
- Contact
- Support@tenmednetwork.com
The people behind the number
Coordinators, paramedics, nurses and physicians who have run transfers through monsoon traffic, night airport slots and unfamiliar hospital corridors. Every case has one named coordinator who stays with it until the receiving team signs the handover.
