Effective Date: [To be confirmed by TenMed Network — pending legal review]
By accessing or using this website you agree to these Terms of Use. If you do not agree, please do not use the website.
No medical advice
Content on this website is provided for general information about TenMed Network’s coordination services. It is not medical advice, diagnosis, or treatment, and it does not replace consultation with a qualified clinician.
In a medical emergency, call +91 73311 05533 or your nearest emergency service immediately. Do not rely on a website form for urgent medical needs.
Service coordination
TenMed Network coordinates emergency and planned medical transfers through a vetted network of road, rail and air operators. Availability, response times, equipment levels and pricing depend on the city, clinical requirement, traffic, weather, regulatory clearances and operator capacity at the time of the request. Published response targets are targets, not guarantees.
Acceptable use
- Do not use the website for unlawful, fraudulent, or harmful purposes.
- Do not attempt to gain unauthorized access to systems, data, or accounts.
- Do not submit false, misleading, or abusive information.
- Do not interfere with website security, availability, or performance.
- Do not scrape, resell, or republish website content without permission.
- Do not submit protected health information, identity documents, or insurance records through public forms.
Information submitted to us
Information you submit is handled as described in our Privacy Policy. You are responsible for the accuracy of the information you provide, including contact details used to reach you about a transfer.
Intellectual property
The TenMed Network name, logo, page content, layouts, and graphics are owned by TenMed Network or its licensors and are protected by applicable intellectual-property law. You may not copy or reuse them without written permission.
Third-party links and services
The website may link to third-party services such as messaging platforms and mapping tools. TenMed Network does not control and is not responsible for third-party content, policies, or practices.
Disclaimers and limitation of liability
The website is provided on an “as is” and “as available” basis without warranties of any kind to the extent permitted by law. To the maximum extent permitted by applicable law, TenMed Network is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website. Nothing in these terms excludes liability that cannot lawfully be excluded.
Changes
We may update these Terms of Use from time to time. Continued use of the website after an update constitutes acceptance of the revised terms.
Governing law
These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law.
Contact
Questions about these terms: Support@tenmednetwork.com.