Reviews
What families and hospitals tell us
We publish a testimonial only when the person who gave it has signed a consent record and the case has been verified against our dispatch log.
"In a panic situation, I opened the TEN website and within minutes had a well-equipped ambulance assigned. The platform made the whole process simple and stress-free."
"TEN doesn't run the ambulances, but they carefully select reliable partners. The ambulance that arrived was clean, fully equipped, and the team was highly professional."
"What I liked most about TEN is the transparency. I could see the ambulance details, ETA, and live location before it even reached us. That peace of mind is invaluable."
"During a cardiac emergency, every second mattered. TEN quickly matched us with a nearby ALS ambulance. The coordination was excellent."
"We needed an inter-city patient transfer. TEN connected us to a reliable long-distance ambulance service and handled the coordination smoothly from start to finish."
"Booking through TEN felt like using a trusted marketplace. Multiple options, clear pricing, and verified partners. No last-minute surprises."
"The TEN platform made it easy to choose the right type of ambulance based on the patient's condition. The partner vehicle that arrived was exactly what we needed."
"I appreciated how TEN kept us updated throughout. From confirmation to hospital arrival, the communication was clear and consistent."
"As someone who has used several booking platforms, TEN stands out for the quality of ambulances it partners with. The one assigned to us was well-maintained and professionally staffed."
"Live tracking on the TEN app gave our family real-time visibility. We knew exactly when the ambulance would reach and could prepare accordingly."
"For a high-risk pregnancy transfer, we needed a reliable BLS ambulance with trained attendants. TEN matched us quickly with a suitable partner service."
"In heavy traffic, the TEN partner ambulance still managed to reach on time. The platform's ability to find the nearest available vehicle made a real difference."
"TEN simplified what is usually a chaotic process. One request, quick confirmation, and a capable ambulance at our door. Highly recommended."
"We used TEN for multiple planned dialysis transfers. Consistent quality of partner ambulances and reliable scheduling every single time."
"The best part about TEN is that it acts as a responsible aggregator. They seem to work only with verified and properly equipped ambulance operators."
"When my father needed emergency transport late at night, TEN found an available ambulance within minutes. The partner team was calm and competent."
"Clear pricing, no hidden charges, and a proper receipt through the platform. TEN brings much-needed professionalism to ambulance booking."
"TEN coordinated the hospital handover seamlessly. The receiving team was already informed by the time the partner ambulance arrived. Very well organised."
"I was impressed by how quickly TEN assessed the requirement and assigned the right category of ambulance. It showed real understanding of emergency needs."
"After trying other options, we now rely only on TEN. It consistently connects us with dependable ambulance partners when it matters most."
